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November 10, 2008
G-sensor technology finds its place in business solutions

October 27, 2008
Resco releases Resco MobileForms Toolkit 2008 Volume 3

Popular component suite with new data input capabilities

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Mobile Business Manager

Overview

Overview

Resco MobileBusiness Toolkit is a Microsoft Visual Studio Add-On allowing developers to easily build mobile business applications, such as Sales Force Automation or Field Service.

A mobile application created with the MobileBusiness Toolkit can be used on a variety of Windows Mobile-based Pocket PCs and Smartphone devices. It allows the user to manage business related information such as customers, contacts, products, services, orders and business meetings. The default application created using the MobileForms Toolkit can serve as a prototype of a future mobile solution and can also be used as a demo for presentation purposes.

The solution is fully integrated with Microsoft Visual Studio and most of the functionality is offered together with C# source code. This way developers can take advantage of the familiar development environment and easily customize the resulting mobile application to meet customer specific needs and integrate it into existing data structures.

The MobileBusiness Toolkit can save most of client’s application development cost. Moreover, developers with little experience in mobile application development get clear guidelines on how to build a well designed and easy to use mobile UI.


Target User

Whom it is dedicated to

Although the solution can be used by any mobile application developer, it is most suitable for ERP/CRM providers/integrators who would like to extend the functionality of their solutions to mobile devices.


Solution Architecture

Solution Architecture

The MobileBusiness Toolkit consists of three layers integrated with Microsoft Visual Studio:

  • Resco MobileForms Toolkit — a suite of versatile UI controls designed specifically for mobile devices. All the controls are accessible directly from the Visual Studio toolbox.
  • Resco MobileBusiness Controls — a suite of advanced controls providing business related UI and functionality. (For example, the CustomerList control provides an advanced list of customers with a powerful filter and a convenient programming interface.) MobileBusiness Controls are provided together with C# source code.
  • Resco MobileBusiness Forms — a set of forms that use MobileBusiness Controls as the main form content and comprise the final mobile application. MobileBusiness Forms are provided together with C# source code.


The Mobile Application's UI

Mobile Application's UI

A mobile application created with the MobileBusiness Toolkit has an intuitive and easy-to-use user interface and functionality similar to popular Windows Mobile applications such as Pocket Outlook Calendar or Contacts.

The application’s UI consists of the following parts:

  • Home screen provides an easy access to the application modules.
  • Today screen shows the most recent information.
  • Customer related forms serve as the main CRM module having the look of Pocket Outlook and the feel of operating a familiar user interface.
  • Products and Services form with its powerful filter provides an exceptionally quick method of searching for desired products regardless of how many product records a related database contains.
  • Customer Visits can be viewed in Agenda, Day, Week, Month and Year views and all the related forms work the same way as Pocket Outlook Calendar.
  • Ordering form is an easy and intuitive way of order taking.

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Pocket Outlook Integration

Pocket Outlook Integration

  • Pocket Outlook Contacts and Calendar based data are integrated directly with the MobileBusiness application.
  • Outlook Contacts and MobileBusiness based data are displayed in the same form.
  • Allows to link an Outlook Contact to a business customer and to add new Outlook Contacts directly from the MobileBusiness based application.
  • Pocket Outlook Calendar based appointments and MobileBusiness based meetings are displayed in the same form, so the user has a perfect overview of his/her time schedule.
  • Allows adding new Outlook Calendar appointments directly from the MobileBusiness application.

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Solution Customization

Solution Customization

  • The solution is fully integrated with Microsoft Visual Studio.
  • Although most of the customization can be done in Visual Studio Designer, all the business classes and controls are provided with C# source code, so it is possible to implement this way also significant UI and functionality customizations to meet specific customer requirements.
  • If your company doesn’t have enough experience with mobile application development, we can do the customization for you. Please, see our consulting services for more information.

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Data Store and Back-Office Integration

Data Store and Back-Office Integration

  • Resco MobileBusiness Toolkit uses the local database of Microsoft SQL Server CE (also known as SQL Server Compact Edition) as a data store. The Toolkit contains a set of advanced data classes dedicated to database handling. Although the classes are ADO .NET based, they take account of the limited mobile device environment, which means that alternative data access technologies are also used to keep the mobile application performance at the highest level possible. Structure of the local database can be freely modified and since all the data classes are provided together with C# source code, it is possible to customize them to meet whatever specific requirements there may be.
  • Because of a large diversity of the ERP/CRM systems in various regions, the MobileBusiness Toolkit doesn’t, in general, provide Back-Office integration. Nevertheless, there are several ways to achieve this. The most convenient way is to add an SQL Server database to the corporate network, which would serve as a replication database. The synchronization between the replication and the mobile databases can be implemented through one of the following technologies:
    • Synchronization with SQL Server can be implemented through Merge Replication, which is a standard part of SQL Server CE. Read this MSDN article, to learn more about how to program SQL Server CE Merge Replication using the .NET Compact Framework.
    • Synchronization with an ERP/CRM system can be implemented through Web Service.
    • Synchronization with an ERP/CRM system can be implemented through the Microsoft Sync Framework.